Welcome to biharteacher.online (“Website”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, store, and protect information when you use our website, create an account, purchase courses or test series, or otherwise use our services.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our Website, we may collect the following information:
Account Information
When you create an account, we may collect:
- Full name
- Email address
- Mobile number
- Username
- Password or authentication information
- Account and profile information
Purchase and Transaction Information
When you purchase a course or test series, we may maintain information such as:
- Course or test series purchased
- Order ID
- Payment status
- Transaction/reference ID
- Purchase date
- Subscription/access period
- Refund or cancellation information
We do not intentionally store complete credit/debit card numbers, CVV numbers, UPI PINs, or banking passwords on our servers. Payments may be processed through third-party payment gateways, and their respective privacy policies and terms may apply.
Test and Learning Information
When you use our test series, we may store information such as:
- Tests attempted
- Questions attempted
- Answers submitted
- Marks/scores
- Correct and incorrect answers
- Test completion status
- Time or attempt-related information
- Course/test progress
- Ranking or leaderboard information, where applicable
This information is used to provide and improve the learning and test experience.
Technical Information
We may automatically receive certain technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate usage information
- Login and security information
- Cookies and similar technologies
2. How We Use Information
We may use collected information to:
- Create and manage user accounts
- Provide access to purchased courses and test series
- Process and verify payments
- Maintain test attempts and scores
- Display results, rankings, and progress
- Provide customer support
- Send important account, purchase, security, and service-related communications
- Prevent fraud, unauthorized access, and misuse
- Improve our courses, tests, website, and services
- Maintain website security and technical functionality
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment service providers such as Razorpay or other payment gateways supported by the Website.
Payment gateways may independently collect and process payment-related information according to their own privacy policies and terms.
We do not request or intentionally store your UPI PIN, CVV, ATM PIN, internet banking password, or complete payment-card credentials on our servers.
4. Cookies
We may use cookies and similar technologies to:
- Keep users logged in
- Maintain shopping/cart or purchase sessions
- Remember preferences
- Improve website functionality
- Understand website usage
- Improve security
- Support analytics and performance measurement
You may disable cookies through your browser settings, but some features of the Website may not function correctly.
5. Third-Party Services
We may use third-party services for:
- Payment processing
- Website analytics
- Email communication
- Security
- Hosting
- Authentication
- Notifications
- Other technical services
Third-party providers may process information according to their own terms and privacy policies.
6. Data Security
We take reasonable technical and organizational measures to protect user information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Provide our services
- Maintain account and purchase records
- Maintain test and learning history
- Resolve disputes
- Prevent fraud and misuse
- Comply with applicable legal, tax, accounting, and regulatory obligations
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
8. User Responsibilities
You are responsible for keeping your account credentials confidential.
You should immediately contact us if you believe that:
- Your account has been accessed without authorization;
- Your password has been compromised; or
- Your account is being misused.
9. Children’s Privacy
Our services are not intended to knowingly collect personal information from children in violation of applicable law.
Where a course or test is intended for students/minors, use of the service should be undertaken with appropriate parental or guardian involvement where required.
10. Your Rights
Subject to applicable law, you may contact us regarding:
- Access to your personal information
- Correction of inaccurate information
- Account-related requests
- Deletion requests, where legally applicable
- Privacy-related concerns
Certain information may need to be retained where required for legal, security, accounting, fraud-prevention, or dispute-resolution purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
For privacy-related questions or requests, contact us at:
Website: https://biharteacher.online
Email: support@techcodi.com
Business/Legal Name: pmsbiharonline@gmail.com
Address: Boaring Road Patna 800023